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PEARL RIVER, NY, Oct. 28, 2020 1 p.m. --- Orange & Rockland (O&R) today declared a storm watch as the company ramped up its emergency response team to make repairs and restore electric service as needed as Tropical Storm Zeta, packing high, gusty winds, heavy downpours and possibly even snow, roars toward the region.
Company and contractor overhead line crews and tree removal experts have been activated for storm duty. Damage assessment, site safety, customer service operations and the wide array of O&R teams that support those functions also are ready to respond. In addition, O&R has obtained 200 additional contractor overhead line technicians from Connecticut, Pennsylvania, Ohio and Minnesota to supplement its storm response.
Forecasters predict that the remnants of Tropical Storm Zeta will begin to arrive here as light rain at mid-morning Thursday with steadier rain falling in the afternoon, getting heavier after sunset. By dawn Friday, the rain is expected to change to snow with 1-3 inches predicted before tapering off by early afternoon. The forecast for Thursday calls for winds 10-20 mph with gusts to 30 mph. Winds Thursday are due to be sustained 10-20 mph, gusting to 40 mph.  
Strong winds may knock trees and branches onto power lines, causing customers to lose service. Of particular concern in this storm are trees with nearly full canopies of leaves that provide extra strain for branches and trunks in high winds and snow, and rain-saturated ground that provides less stable footing for the roots that anchor trees.     
Once the storm has passed and it is safe to assess damage and begin service restoration, O&R crews will give priority to making repairs that clear major community roads --- work that also restores power to a sizable number of nearby customers. At the same time, crews will restore power to critical and emergency facilities (police and fire stations, and hospitals, for example). Then, crews will focus on getting power back on to those locations that will return electricity to the most customers quickly. Crews then will work their way down to restore smaller outages and individual customer’s outages.


PEARL RIVER, NY, July 29, 2019 --- O&R reminds its customers to use energy wisely as more sticky weather is due to come into the area this week.

To help its customers cope with increasing heat and humidity, O&R is providing some easy tips to stay cool and use energy wisely:

  • Turning down or turning off air conditioning in your home while you are away or at work helps lower your energy bill.
  • Setting your air conditioner to the highest temperature your comfort and health allow. Every degree you lower the thermostat raises your bill by 6 percent.
  • Adjusting your air conditioner’s fan to a low setting can make you more comfortable. It’ll take longer for the air conditioner to cool your home, but your unit will bring in steamy air at a slower rate.
  • If you have already received a new smart meter, you can take advantage of viewing your detailed energy usage and customized energy savings tips located in your online account at oru.com.
  • Closing all doors and windows in your home while the air conditioning is running can make things cooler at a lower price.
  • Cooking, baking or other household activities that produce heat and humidity are best left for the cooler times of the day and night.
  • Pulling your curtains and shades closed can help block out the heat.
  • Covering liquid items in the refrigerator is best. The humidity they give off forces the refrigerator to use more energy.
  • Placing the most used items in one place in the refrigerator helps keep the door open for a shorter period of time.

For more cool tips, please visit O&R’s website at www.oru.com.


Outage Reporting

If you have a power outage, you can report it and check to see when your lights will be back on through:


  • At www.oru.com from any computer or web-based mobile device.
  • O&R mobile app from your iPhone, iPad or Android device
  • Text messaging by texting “OUT” to 69678 (myORU) or
  • Call 1-877-434-4100.

If you experience a power outage, don’t assume that O&R automatically knows about it or that someone else will report it. To be sure the outage is reported. The more information you can provide, the more O&R can help you.   


Orange and Rockland Utilities, Inc. (O&R), a wholly owned subsidiary of Consolidated Edison, Inc., one of the nation’s largest investor-owned energy companies, is a regulated utility. It provides electric service to approximately 300,000 customers in southeastern New York State (where its franchise name is Orange & Rockland) and northern New Jersey (where it’s Rockland Electric Company), and natural gas service to approximately 130,000 customers in New York.



  • Electric Transmission Line Undergrounding From Old Tappan to Closter
  • Upgrading Harings Corner and Closter electric substations



Rockland Electric Company has begun a new $28-million, two-year, electric system improvement project that will include the installation of 3.2 miles of underground electric transmission line from Old Tappan through Norwood to Closter.

The underground transmission line will be installed within public roadways connecting Rockland Electric’s Harings Corner substation in Old Tappan and its substation in Closter.

The route will run from Harings Corner substation along Orangeburgh Road to Broadway to Broad Street to Blanch Avenue to West Street and end on Michaels Lane.

This week (6/25) crews will be working on Michaels Lane, Closter and Broad St. in Norwood.

Work on Michaels Lane is expected to continue into the beginning of July.

Work on Broadway, Norwood and Orangeburgh Rd, Old Tappan setting manholes will continue throughout July.

Trenching work on Broadway is expected to start the beginning of July.

Trenching work slated to begin last week on Broadway in Norwood was re-scheduled to take place over the schools’ summer break.

Rockland Electric has scheduled this project’s completion for May 2020.

About the Project:

Rockland Electric Company is building a new $28-million, two-year, electric system improvement project that will include the installation of 3.2 miles of underground electric transmission line from Old Tappan through Norwood to Closter.

The project, and its significant investment in these communities, is designed to enhance electric service reliability, accommodate increased load growth and further protect the electric system from storms for approximately 13,702 Rockland Electric Company customers in 10 communities. 

Those customers are in the Northern Valley communities of: Old Tappan, Norwood, Northvale, Closter, Cresskill, Demarest, Harrington Park, Alpine, Haworth and Rockleigh.


 The underground transmission line will be installed within public roadways connecting Rockland Electric’s Harings Corner substation in Old Tappan and its substation in Closter. The route will run from Harings Corner substation along Orangeburgh Road to Broadway to Broad Street to Blanch Avenue to West Street and end on Michaels Lane. 

In addition to the new underground transmission line, Rockland Electric will perform upgrade work at both substations to provide greater operational flexibility.

An electric substation is an entry point to bring more electricity into the area. The substation takes high voltage electricity from the bulk power transmission system and converts that electricity to lower voltage. The substation equipment then channels that lower voltage electricity into the electric distribution system that runs on local streets to deliver the electricity to homes and businesses
Rockland Electric will be performing this work on its transmission and distribution systems within its existing rights-of-way, along public roadways and on its properties where the Harings Corner and Closter substations are located. The project’s work will be performed Monday through Friday between the hours of 7 a.m. to 5 p.m. Rockland Electric is working closely with local government and police departments on this project and plans a collaborative effort to minimize construction disruption along the communities’ roadways. However, motorists traveling on the roadways along the project’s route should expect periodic delays.
--- O&R today warned the public about the latest rash of phony-bill payment schemes in which imposters pose as utility company representatives and call customers, demanding immediate payment for what the crooks fraudulently claim are delinquent electric and gas bills. These scammers pose as utility company employees and call customers saying their service will be disconnected if they do not make an immediate payment using a prepaid debit card or even a credit card. O&R does not accept payment from prepaid debit cards.  O&R urges anyone who is contacted in this fashion to break off contact with the crooks and call O&R Customer Service at 1-877-434-4100.  If you are contacted by someone who says they represent O&R and you wish to verify their identity, call O&R at 1-877-434-4100 to verify their identity and the nature of their business with you.  Remember, when in doubt, hang up the phone or break off contact, and call O&R at 1-877-434-4100 to verify that the person you are dealing with is an O&R employee conducting legitimate business.



Residents - if you have a non-emergency request please click here to send us an email
Take a look at the Board of Health page for a new flyer on Melanoma Facts - Board of Health page here

Please scroll down for the Mayor's Message regarding the Food Pantry sponsored by the Church of the Holy Communion - or click here

The latest issue of the Norwood Public School District Newsletter is now available - please click here

NJDEP News Release - Deer Rutting Season is here - Motorists please use caution - click for news release

For a printable version of this please click here - also check out our Fire Department page for other fire safety information

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How to spot a real Orange & Rockland Employee - click here for more information

Rockland Electric's Storm Tips are Here

You can now pay your taxes on-line - click on the Quick Access link below for the Finance and Tax Departments page for updated information - you will find the login link there.

Quick Access

Dear Residents,

Residents of Norwood, I would like to make you aware of a wonderful program being offered here in Norwood. It is The Food Pantry sponsored by the Church of the Holy Communion, 66 Summit Street. The pantry is currently serving more than 30 families a month and their need continues to grow. They are in desperate need of our assistance whether it is by contributing non-perishable food items from their list or sending a monetary donation. I ask you to please join me in making a donation today. If you would like information on the Pantry’s hours of operation or a list of items needed please call the Church Office at 201-768-0634.

Mayor James P. Barsa